shipping policy

All orders will be shipped immediately once processed. Please allow up to 3-5 processing days. You will receive an email once your order has been shipped out which will contain your package tracking information. 

( Business days do not include any Saturdays, Sundays or any national US holiday )

Please note LANAE COLLECTION is not responsible for any potential delays after package has been handed over to carriers. All orders are shipped & tracked with Route protection. Need to file a shipping issue?
File using route claims at https://claims.route.com

Shipping options are available upon checkout. We advise all customers to add route protection to insure protection on all packages. For direct contact with our  store, email lanaecollectioncustomerservice@gmail.com

We ship worldwide. Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.